GoHighLevel Voice AI answers inbound calls, makes outbound calls and powers a voice widget on your website. It answers questions from your business information, books appointments on your calendar and transfers calls to a person. It's billed per location: pay-per-use, 100 minutes a month on the $50 Growth plan, or unlimited on the $97 plan, with phone charges on top.
Updated October 11, 2026
An example of an after-hours call answered and booked by AI.
📞 Incoming call · 8:47 PM
Thanks for calling Lakeside Dental, this is the virtual assistant. How can I help?
I chipped a tooth. Can I get in tomorrow?
I'm sorry to hear that. We have 8:30 AM or 11:00 AM tomorrow. Which works?
8:30
✓ Booked by phone: Tomorrow 8:30 AM
Example: an AI-answered phone call
Every call, nights and weekends.
Common questions, then the right next step.
Straight onto your calendar.
Call notes and a handoff when a person is needed.
HighLevel's published AI Employee and Voice AI pricing; phone carrier charges are separate. Confirm current rates at gohighlevel.com.
| Option | Monthly | Voice AI |
|---|---|---|
| Pay-per-use | $0 | $0.045/min voice engine + $0.015–$0.17/min voice + AI model tokens; or $0.10–$0.20/min speech-to-speech |
| AI Employee Growth | $50 | 100 Voice AI minutes a month (inbound, outbound and widget combined) |
| AI Employee Unlimited | $97 | Unlimited Voice AI, subject to fair use |
Phone system charges apply to every call on every option. Source: HighLevel AI Product Pricing.
From HighLevel's own example, using OpenAI voice.
| Part | Cost |
|---|---|
| Voice engine (10 × $0.045) | $0.45 |
| Voice (10 × $0.015) | $0.15 |
| AI model tokens | Varies with conversation |
| Phone charges | Varies |
| Before tokens and phone | $0.60 |
The software is the easy part. Setup is where most businesses stall.
We set up your website, follow-up, booking and AI, connect your lead sources and keep it running every month.
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Answers and makes calls, answers questions, books appointments and transfers to a person.
Per location: pay-per-use, 100 minutes on the $50 Growth plan, or unlimited on $97 Unlimited, plus phone charges.
A model that hears and speaks directly for lower latency, billed at an all-in rate of $0.10 to $0.20 per minute plus phone charges.
Yes, during the call, on your connected calendar.
No. Phone charges apply to every call.