People who need a lawyer often call several firms and hire the first one that answers. An AI receptionist answers every call and web inquiry, asks your intake questions, books consultations and routes urgent matters to an attorney. It never gives legal advice and it follows the intake rules you set.
Updated October 11, 2026
This is what a fast, automated response looks like from the customer's side.
📞 Incoming call · 10:14 PM
Thanks for calling. I can help schedule a consultation. What's your matter about?
I was in a car accident last week.
I'm sorry to hear that. An attorney can meet tomorrow at 10 or 2. Which works?
10 AM
✓ Consultation booked
Example: automated text follow-up
From a form, call, ad, chat or text, day or night.
A text goes out right away, so they don't call your competitor.
A planned sequence that stops the moment they reply or book.
They pick a time, get reminders, and show up.
How we set up the follow-up systems we build. Your settings can differ.
| Situation | What the AI receptionist does |
|---|---|
| New potential client | Asks your intake questions and books a consultation |
| Urgent matter (arrest, hearing tomorrow, deadline) | Follows your urgency script and alerts an attorney right away |
| Existing client checking on a case | Takes a message and routes it to the right person |
| Questions about fees or practice areas | Answers from your approved information only |
| Wrong practice area | Politely declines and, if you choose, refers out |
| Request for legal advice | Explains an attorney will help and books a time |
The AI collects information and schedules. Every legal question goes to an attorney.
Collect the names you need for a conflict check before a consultation is confirmed.
Follow your state bar's rules on advertising, solicitation and client communications.
Treat everything a caller shares as confidential and limit who can see intake records.
This page is general information, not legal advice. Follow your state bar's rules.
On a free call, we'll map your calls and show you what we'd automate first and what stays with your team.
No obligation. If we can help, we'll explain the plan and the investment.
Yes. It can ask your intake questions, collect conflict-check information and book consultations.
No. It is set up to route all legal questions to an attorney.
Yes. It follows your urgency rules and alerts an attorney immediately.
Yes, 24/7, which is when many potential clients call.